At Flight Shop Inc, transparency and customer trust are at the core of our services. We strive to ensure that every traveler fully understands our policies before engaging our services. Please review the following information regarding refunds and service fees.

Service Fees

All service fees charged by Flight Shop Inc for travel coordination, research, booking guidance, and customer support are non-refundable.
Our fees are applied for the time, effort, and expertise invested in assisting you—regardless of whether a flight is ultimately booked, changed, or canceled.

Airline and Third-Party Refunds

Flight Shop Inc does not sell or issue airline tickets. All flight purchases are made directly through the airline or authorized third-party travel consolidators.
Refunds for these tickets are governed by the airline or vendor’s policies, which may include penalties or restrictions.

If you are eligible for a refund from an airline or third-party provider, our team can assist in guiding you through the process, but our coordination service fee remains non-refundable.

Changes, Cancellations, and Schedule Modifications

If you choose to modify or cancel a booking, any charges, credits, or refunds will depend solely on the airline or distributor’s terms and conditions.
Our coordination and support services provided before or after the booking process are considered fully earned once delivered.

Contact Information

For questions about this policy or assistance with a refund process through an airline or provider, please contact our customer support team at:
Email: [email protected]
Phone: +1 213 374 0419
Hours: Monday–Friday, 9 AM – 6 PM

At Flight Shop Inc, we remain committed to providing honest guidance, seamless service, and full clarity in all travel matters.